oHello treats personal information that it collects and receives, including
information related to your past use of oHello products and services through
this web site. Personal information is information about you that is personally
identifiable, such as your name, street address, email address or phone number,
and that is not otherwise publicly available.
By using our Web Site, you agree to accept the practices described in this
the Web Site.
What information does oHello collect?
oHello collects the following types of information from visitors to the Web
You Give Us: We receive and store any information you choose to enter on the
Web Site, or provide us in any other way, such as by telephone or by electronic
mail. For example, when you place an order and register as a Web Site user, we
collect information about you. We sometimes might ask customers for personal
information, such as your name, address, e-mail address, and other details.
Providing us your information will help us offer products and services that we
think you'd like to hear about.
Information: oHello currently uses "cookies" on the Web Site.
Cookies are alphanumeric identifiers that we transfer to your computer's hard
drive through your Web browser to enable our systems to recognize your browser,
and customize your oHello Web Site experience. The cookie assigns a number and
does not disclose any personal information about the person using the browser.
By noting where these uniquely numbered browsers go on our Web Site, we can
study traffic patterns and improve our site. Although most Web browsers
automatically accept cookies, we recommend that you leave cookies "turned
on" so that we can offer you more personalized service.
information: In addition to information that you provide us and that we gather
non-personally identifiable information whenever you interact with us. For
example, our servers track the type of web browser you are using, the page to
which you link from the Web Site, and which pages of our Web Site are most
popular. We collect this information to better understand what products and
services are of interest to you.
What does oHello do with your information? oHello
will take all appropriate steps to keep your personal information confidential.
Those steps include limiting access to customer information databases,
communicating this policy statement to all oHello employees, and enforcing
this policy.oHello will not sell, rent, or give away your personal
information to other companies for use. When we do contract with
another company to market or advertise products or services for us, we will
insist on binding agreements from those companies protecting our customer
information. We will enforce all privacy agreements we have with other
companies to the best of our ability.We gather personal information from our
customers so we can better develop our relationship with those customers.
Occasionally, we seek customer comments on our products and services. These
comments allow us to determine which products and services our customers should
be made aware of based on their specific needs.We will communicate with
customers via e-mail or other online delivery devices only if the customer
agrees to receive those communications. oHello will be judicious in the use of
e-mail and paper mail to communicate with customers.We may provide information
to trusted partners who work on behalf of or with oHello under confidentiality
agreements. These companies may use your personal information to help oHello
communicate with you about offers from oHello and our marketing partners.
However, these companies do not have any independent right to share this
We will provide information when required to respond to subpoenas, court orders
or other legal process, or to establish or exercise our legal rights or defend
against legal claims. We will provide information when we believe it is
necessary to share it to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the
otherwise required by law. We also will transfer information about you if
oHello is acquired by or merged with another company. In this event, oHello
will notify you before information about you is transferred and becomes subject
Your order information and credit card security: We
currently use the Secure Sockets Layer (SSL) protocol to safeguard your credit
card number during online transactions. We believe SSL to be a safe encryption
method. Our server will run detection software to help ensure you are using a
secure browser and your information is secure when you check out. If our
browser determines you are not using a secure browser, a message will appear at
checkout.To protect your information once your transaction is complete, oHello
may store your information on an off-line server. There is no external access
to this information and its internal access is strictly monitored.
How secure is your information? We
implement various security measures to protect the security of your personal
information. You can help to ensure the security of your information by taking
a few simple precautions. For instance, you should protect against unauthorized
access to your oHello user name and password and to your computer. You should
be sure to sign off when finished using a shared computer. Also, you should
never put your credit card number or other sensitive information in unencrypted
What about information received from children?
oHello does not intend to collect any personal information from anyone under
thirteen years of age. If a parent or guardian of a child who has provided us
with information would like the information deleted from our records, he or she
should contact us at the e-mail address or phone number listed at the bottom of
this policy statement. We will do our best to delete the child's information.
What about third-party sites? We
cannot ensure the protection of any personal information that you provide to a
third-party site that links to or from our Web Site because any third-party
sites are owned and operated independently. These third-party sites may have
their separate privacy and data collection practices; we do not examine their
policies. Any personal information you provide to any third-party sites will be
responsibility or liability for the practices, actions or policies of these
third-party sites, and cannot be responsible for their content or privacy
Be aware, guard your information: You should not assume
that any Internet data transmission will be 100% secure. While we take steps to
protect the personal information you provide to us, we cannot guarantee the
security of any information you transmit to us, and you do so at your own risk,
and you are ultimately responsible for maintaining the secrecy of your user
name, passwords and/or any account information.
What information can you access? Following
your request, we will provide you access to, and ability to correct, certain
information about you, such as user name and password, contact information, and
credit card account information. You can access or correct this information by
contacting us at 1-800-818-3878, or by accessing your personal
profile by logging-on to your account. In order to verify that we are communicating with
you or someone authorized to act on your behalf, we may condition access to
your personal information on the verification of certain information previously
provided by you.
How can you contact us? If you
have any questions about this privacy statement, the practices of this site, or
your dealings with oHello or if you simply wish to update or correct the
personal information about you held by oHello, please contact Customer Service.