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Home > Privacy Policy Order by Phone1-800-818-3878
oHello Privacy Policy
oHello respects your right to privacy. This privacy policy describes how oHello treats personal information that it collects and receives, including information related to your past use of oHello products and services through this web site. Personal information is information about you that is personally identifiable, such as your name, street address, email address or phone number, and that is not otherwise publicly available.

By using our Web Site, you agree to accept the practices described in this privacy policy. If you do not agree to this privacy policy, please do not use the Web Site.

What information does oHello collect? oHello collects the following types of information from visitors to the Web Site:

Information You Give Us: We receive and store any information you choose to enter on the Web Site, or provide us in any other way, such as by telephone or by electronic mail. For example, when you place an order and register as a Web Site user, we collect information about you. We sometimes might ask customers for personal information, such as your name, address, e-mail address, and other details. Providing us your information will help us offer products and services that we think you'd like to hear about.

Automatic Information: oHello currently uses "cookies" on the Web Site. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser, and customize your oHello Web Site experience. The cookie assigns a number and does not disclose any personal information about the person using the browser. By noting where these uniquely numbered browsers go on our Web Site, we can study traffic patterns and improve our site. Although most Web browsers automatically accept cookies, we recommend that you leave cookies "turned on" so that we can offer you more personalized service.

Other information: In addition to information that you provide us and that we gather by the use of cookies, we also receive and store certain other types of non-personally identifiable information whenever you interact with us. For example, our servers track the type of web browser you are using, the page to which you link from the Web Site, and which pages of our Web Site are most popular. We collect this information to better understand what products and services are of interest to you.

What does oHello do with your information?
oHello will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to customer information databases, communicating this policy statement to all oHello employees, and enforcing this policy.oHello will not sell, rent, or give away your personal information to other companies for use. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our customer information. We will enforce all privacy agreements we have with other companies to the best of our ability.We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs.We will communicate with customers via e-mail or other online delivery devices only if the customer agrees to receive those communications. oHello will be judicious in the use of e-mail and paper mail to communicate with customers.We may provide information to trusted partners who work on behalf of or with oHello under confidentiality agreements. These companies may use your personal information to help oHello communicate with you about offers from oHello and our marketing partners. However, these companies do not have any independent right to share this information.

We will provide information when required to respond to subpoenas, court orders or other legal process, or to establish or exercise our legal rights or defend against legal claims. We will provide information when we believe it is necessary to share it to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of oHello's terms of use, or as otherwise required by law. We also will transfer information about you if oHello is acquired by or merged with another company. In this event, oHello will notify you before information about you is transferred and becomes subject to a different privacy policy.

Your order information and credit card security:
We currently use the Secure Sockets Layer (SSL) protocol to safeguard your credit card number during online transactions. We believe SSL to be a safe encryption method. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout.To protect your information once your transaction is complete, oHello may store your information on an off-line server. There is no external access to this information and its internal access is strictly monitored.

How secure is your information? We implement various security measures to protect the security of your personal information. You can help to ensure the security of your information by taking a few simple precautions. For instance, you should protect against unauthorized access to your oHello user name and password and to your computer. You should be sure to sign off when finished using a shared computer. Also, you should never put your credit card number or other sensitive information in unencrypted e-mail.

What about information received from children? oHello does not intend to collect any personal information from anyone under thirteen years of age. If a parent or guardian of a child who has provided us with information would like the information deleted from our records, he or she should contact us at the e-mail address or phone number listed at the bottom of this policy statement. We will do our best to delete the child's information.

What about third-party sites? We cannot ensure the protection of any personal information that you provide to a third-party site that links to or from our Web Site because any third-party sites are owned and operated independently. These third-party sites may have their separate privacy and data collection practices; we do not examine their policies. Any personal information you provide to any third-party sites will be regulated by their privacy policy, if any. oHello does not assume any responsibility or liability for the practices, actions or policies of these third-party sites, and cannot be responsible for their content or privacy practices.

Be aware, guard your information:
You should not assume that any Internet data transmission will be 100% secure. While we take steps to protect the personal information you provide to us, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk, and you are ultimately responsible for maintaining the secrecy of your user name, passwords and/or any account information.

What information can you access? Following your request, we will provide you access to, and ability to correct, certain information about you, such as user name and password, contact information, and credit card account information. You can access or correct this information by contacting us at 1-800-818-3878, or by accessing your personal profile by logging-on to your account. In order to verify that we are communicating with you or someone authorized to act on your behalf, we may condition access to your personal information on the verification of certain information previously provided by you.

How can you contact us? If you have any questions about this privacy statement, the practices of this site, or your dealings with oHello or if you simply wish to update or correct the personal information about you held by oHello, please contact Customer Service.

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